Pharmacy Ripped Me Off

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Pat Says:


My husband has a prescription for 90 1mg generic xanax 90 count. We just got home and when he counted the bottle there were only 60 tablets. The pharmacist says the medication was double counted because it is a class 3 drug, however, I also picked up a class 4 medication today temazepam and it certainly was not double counted. Isn't there a way that we can find out if they shorted him? I should note that the pharmasist is being very defensive and rude..I know that they are wrong, but they say they are right..I should say the Pharmacy is new to Ca, It is CVS.. What happens if wwe have a stand off? Do we have anyway of proving them wrong. My husband has daily severe panic attacks and being shorted 30 is a big deal. Thanks for any help anyone can give me



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1
woodstock 2009 Says:

your best bet would go to the pharmacy an have a second conversation , this time with the man that pays the bills or their cheif or head wenier that handles any greivances, tell them that you think a mistake has been made, it is common for some people to veiw numbers backwards such as a 9 turned to be a 6 this is a form of i belive its called dislexlia, it would be a simple mistake as many people know they have this problem , but won t admit it, it may have been the pharmicist assistance that filled your order, always never speak rude, always speak in a professional manner, if this fails to re-elvaluate the problem, you can file a complaint with the States Board of Professionals, this may not solve the problem but it will leave them with a complaint record, I, m not for sure but i beleive they may have to post counts of their medications as a bank teller with their tells, I would also let them know in a polite professional manner that they are leaving you no recourse but the filing of the complaint if the greivance discussion is not satisfactory

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Pat Says:

Thank you for your reply Woodstock. I had already finished my post when Mike was still on the phone. I am glad to say that Mike never got rude even when he was being practically called a liar. When Mike politly let him know that they must have a count on all scheduled medications, his response was, well since you have been such a good customer we will give you the benefit of the doubt and give you the 30 extra tablets. You are right about the pharmacy has to keep acount of all controlled meds. A few years ago I had a prescription for vicodin 30 count, when I got home. there were only 25 in the bottle. I called right away and the person who answered the phone said hold on a second, and he came back and told me they had 5 extra tablets for the day, so I know how pharmacies keep records. I just think Mike was upset that basically he was called a liar. but if it works out tomorrow like they say, no harm done. but Mike asked them to put in his file that any medication he gets prescribed, he counts them before he leaves... Again, Woodstock thank you for your post....

Pat

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Pat Says:

Woodstock, I just caught something you said about dyslexia. I have no problems with words, but numbers, I will see 2989, as 8929, its like I have a problem with numbers BIG TIME, but not with words, I don't know if they consider that dyslexia or something else..It happens to me all of the time...

Pat

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woodstock 2009 Says:

hope I helped Pat. it came to mind as my grandson is 5 an shows some signs of it many times they grow out of this, he is now learning his numbers an always writes double digits backwards3

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Pat Says:

Good news, we went to the Pharmacy today expecting an argument, but aas soon as we got there the pharmasist said Everything has been taken care of Mr. **** so he put the 30tablet in the bottle, no problem, Thanks so much Woodstock for helping me with this problem..

Pat

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Verwon Says:

I've had this happen before and raising a stink is really the only thing you can do and then hope they fix the problem.

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7
Dichotomy 45 Says:

I recently requested my pain Dr. to prescrbe me MS Cotin as I've been on methadone for 9 yrs. Wish I could get away from all meds, but my pain won;t allow it and I've no other alternatives. So the Dr. writes a perscribtion and the bottle I received from the pharm stated Morphine Sulf 60 MG TAB. SA. I noticed that the written prescription also stated the above. Nowhere did it say MS Cotin.The tablets were oblong and orange throughout. Everything I've read about MS Contin stated the pill was round with coloring on it (Which can be wiped off down to a white tablet which could then be crushed diluted with water and injected if so desired) So I got no tablet that resembled the above. Have they changed the MS Cotin to keep people from breaking them down??? I would have thought that the perscribed bottle would have read MS Contin A time released med which is white inside and full of minute wax particles that slowly releases the morphine. But again I received nothing like that. Any info would be appreciated.

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woodstock 2009 Says:

everything you spoke of in your post tells me you re interested in one thing, trying to find out if the medication you got , if you can bang it, the simple answer is call your Dr. or pharmicist an ask what you got an you want to bang it

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9
Pat Says:

Wow, I don't know how my question about being shorted some tablets got all mixed up into a person who wants to use their oxy in a way that they are not supposed to... Dude, if you want suggestions on banging your meds, there is another website for you. www.Bluelight.ru. If I am wrong and misunderstood the question, If I am right, and you want to bang your meds, I got one word of advice, If you have never done it, DON'T do it, you will be in for years of Hell. I know because I have been there and down that..Check into a rehab that has a pain management clinic and a doctor who specializes in addictions...Good luck to you friend

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10
HarCorde Says:

The MS in MS Contin stands for Morphine Sulfate. They are one and the same. As far as banging them. Total waste of time. You should have gone with oxy's. But thats retarded anyway!

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11
woodstock 2009 Says:

I FOUND out sometime this weekend if you drink alcohol while taking morphine sulfate it can release all morphine at once, creating a overdose, an fella told me that opana does the same thing

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12
teabobaggins Says:

I would file a report with consumer affairs and any other places like the pharmacy itself and whatnot. This may not produce results but at least it will go down on the record and if enough ppl comlain then they'll review the bad pharmacists. Malicious pharmacists do exist and if he was getting rude/unpro about it thats a sign of one. Like they keep the meds they like for themselves and sell them but I suspect they would be under survailance camera as they work.

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13
silvia Says:

I had this happen once to my methadone and i get 480 a month, i had them re-count there end of the bottle and they found out that they had to many left in one of there bottles and said that i was right and they were sorry and owed me the the rest, they shorted me 60 pills. what they do is count the bottle that they had to open and then see if it had less or more in it then it should ask them to do this and if they say they have had others filled with the same drug then they should count the people that came that same day and add there meds to what is left and if indeed there is a shortage on your end then there should be more meds in there bottles at the drug store and they'll be honest they have to be. so ask them to please count all there pills from that day and it may take a few hrs but it worked for me.

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14
dcrow1 Says:

I went to Walgreens to have a script filled for 2 mg of 60 cylonipan on Tuesday. I didnt count the # b/c i assumed it was ok. I took my prescribed amount over the next day in a half but then realized it didnt look like 60 was in the bottle. I counted them and there were 24! I went up to the pharmacy but they said the amount was double checked and they couldnt have been wrong. The manager is out for a week and im ok with the meds for then. ALso, i live alone and no one has been over this week. What are my chances of them giving me the difference in the amount? And if not, what recourse do i have? HELP!!

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15
Grey eyed goddess Says:

Hello! I went on Thursday the 11th of March to U of L pharmacy to pick up my usual longstanding medication of Klonopin 1 mg. I have never abused this, as I have 5 years clean from a different time in my life. I am an honest person, and believe honesty is always best. On Sunday evening my Mother noticed that the bottle was much more empty, so she (an RN and as straight as the day is long) counted them and we found them to be 45 pills short-15 days short. I was so angry, but assumed that honest mistake, go and speak to them and it will be made right. Not so..I was accused of taking them all-selling them-abusing them. I was in tears. I worked so hard to kick heroin, and I an honest without fault. I have to be to remain where I am today-clean, full time nursing student-the love of my family-and trust. The day my mom said I was back and she was proud...well it was a momentous occasion to me. The pharmacy says the pills were machine and human counted, though the day I was there the computers were down. I was told U of L makes no mistakes. I have been sent 3 sets of different peoples medical records including all the information one would need to be a thief and a scoundrel. There are always some other ladies medical records in my records. They frequently give me the wrong lab sheets for bloodwork. Mistakes are made. They are only human. I was treated like a junky-fiend. I didn't deserve that, I informed them so they would be more careful. This is turning into a black mark on my integrity. I am scared they will just pull the whole prescription, and I need them, I am being treated for hep c and the panic is severe.I cry and rock and cry and panic and cannot breath, I feel like they are killing me, I have sores all over me, shingles, pain, hair loss, and fear. I am afraid. I told the patient advocates, tried to contact the doctors. I usually have some left when I fill the script because I do not take all 3 if I am feeling ok. Also my classes are hard to do when your sleepy. I didn't do anything wrong, but feel like I am being persecuted, I hear it in their voices oh yea, sure we shorted ya I am at a my wits end. I live with my mother, go to school, meetings and try to be a good person. plus-if I ingested 45 pills in 3 days I'd BE DEAD! What do I do? please help me figure out how to stop crying. How to make them see that I am not a junky, I am certainly no dealer. All I wanted was to not have panic, I do not wish to feel any effects of the high. I feel like my doctors will not trust me now. My integrity has been bashed, please help a lady out of a real pickle.

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16
Pat Says:

Grey eyed Godess.. Please E Mail me, {edited for privacy} The Pharmcy is lying to you, Every scheduled medication has to have every pill accounted for. Don't give up call them on their lies..Whoever filled the prescription kept the missing ones for him/herself, or another person in the pharmacy took the pills. This happened to my husband and they counted and recounted and they did short him on the pills and they had to give the rest to him..Don't trip on being a recovering heroin addict, I am too, although I chose methadone instead of abstinance. I tried 12 steps and it just didn't work, my PAWS never went away and I was suicidal, and I knew if I didn't stop shooting dope and get on MMT I was going to die,,It is none of their business anyway, the medication you are prescribed now has nothing to do with your past, and if they do bring up your past, sue the SOB's!!! Hold your head high honey, don't allow anyone to make you feel like s***..Write me, if you need to talk, ok..BTW, let everyone know what pharmacy you are talking about because I bet more people will pop up and say the same thing happened to them..We stopped going oto CVS for that and other reasons and now for the time being are using Walgreens..I woud also be honest with your doctor concerning this issue, he/she shouldn't be suspious of you because of your past and if he'/she is, then its time to find another doctor. You can't get off of this medication cold turkey as it is dangerous, so you need to file a report with your doctor, the pharmacy, and your doctor should refill the prescription a few days early. If your doctor does the unthinkable (cutting your off) file a complaint with the AMA...Your doctor can't knowingly cut you off of a medication that he/she knows will cause you harm from cold turkey WD's..Please remember, you aren't a criminal, you are an addict and addiction is a diease and you are covered under the Americans With Disibility act..Pull it up on the web..I don't know the URL, but it should be easy to find..Good luck to you
Pat

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17
Suzanitarium Says:

I have worked as a pharmacy technician for the past 10 years and I can tell you we do our best to be accurate, especially when counting class 2's, 3's, and 4's.

One thing I would suggest you do, is before you take that prescription from the pharmacy. You either stand in front of the pharmacist and count the pills or stand there and watch the pharmacist count them for you. Simply for the fact that, once you take the prescription out of the pharmacy, it cannot be returned. (At least in the state where I work!)

I work for a small, locally owned pharmacy and I'm impressed that a pharmacy chain as big as CVS, corrected the prescription. I know they do, but I'm still impressed.

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18
Suzanitarium Says:

Also Grey Eyed Goddess... if the computers were down that day, you have good reason to believe they shorted you and you should talk to the owner or president or head pharmacist. Someone besides who you have already spoken with, report that they were rude.
I don't know if it will help, but I'd try it anyway!

Again... COUNT your pills while your IN the pharmacy INFRONT of the pharmacist! It's the only SURE way to do it!

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19
bill Says:

count them on the pharmacy counter next time. this time your screwed because you left the pharmacy.

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20
chrys Says:

I also have been shorted vicodin and occasionally Xanax from the local CVS. The pharmacists are never gracious about it-they make you feel like an idiot and basically accuse you of being a drug-addict. Then the pharmacist told me loudly one day, in front of other customers, that he didn't want my business anymore! amazing how they never miscount non-controlled drugs like Motrin ---- I'm still pissed to this day and am hoping he gets arrested for stealing pills or even a DUI would be good!!

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