Asthma Nurse

Was soundly berated because I hadn't picked up prescription for months. I tried to explain I hadn't been able to afford the prescriptions. Then I was told off because I asked for a repeat prescription for Serevent inhaler which I use with the Qvar inhaler I tried to point out that the Qvar had 200 doses whereas the Seravent had 120, therefore I was going to run out of the Serevent before I ran out of the Qvar. She wouldn't listen, told me off as if I were a child. I am 60 years old and have had asthma all my life. I came away feeling depressed and angry.

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Hello, Cat! How are you? I am so very sorry about what happened to you.

Obviously, this woman has no people skills and shouldn't be working with the public. Stuff like this happens to everyone, from time to time and she know and understand that.

How are the medications working for you?

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Well, except when I went to pick up my repeat prescription the pharmacist had substituted Vertine Inhalers for the Serevent Inhalers I have been using for years. So I have to go and sort that out when I feel I've got the energy. Isn't this breaking the basic tenet of health care ?

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